All your questions, answered!

Our crispy shallots are carefully sourced straight from the sun-kissed farms of Sumenep, Indonesia. From there, they are transported to our processing facilities in Cirebon where they undergo a rigorous quality control process before landing on your plate. We like to think of it as a little slice of Indonesian flavor, brought straight to you!

Our crispy shallots are preservative-free, so the shelf life typically lasts up to 9 months. To keep them in tip-top shape, we suggest storing them in an airtight container in a cool, dry place. That way, they'll stay crispy and yummy for as long as possible. Happy snacking!

Yes, yes, and yes! Our crispy shallots are made with only the finest, all-natural ingredients, so you can snack without any worries. No artificial preservatives, no gluten, and no animal products. Just pure, crunchy, deliciousness in every bite!

We use high-quality palm oil for frying our shallots. And to ensure maximum freshness, we never reuse oil – we only use it once and then dispose of it.

Great question! Our crispy shallots are naturally grown in the fertile soils of Sumenep, Indonesia, and are known for their lighter golden color. This is simply a result of the unique growing conditions and local varieties of shallots in that region. Rest assured, the lighter color does not affect the taste or quality of our crispy shallots in any way. Enjoy their crunchy texture and delicious flavor!

Absolutely! We care about the planet just as much as we care about our delicious crispy shallots. That's why we use BPA-free, PET-1 plastic bottles that are safe to recycle. So, after you've savored every last crunchy bite, simply recycle the bottle and feel good about doing your part for the environment.

We keep our delicious crispy shallots stored in a climate-controlled facility in Los Angeles, so shipping is a breeze! We provide ground shipping for all orders and delivery times vary depending on your location. On average, it takes about 2-4 business days for your order to arrive at your doorstep, but please keep in mind that shipping times may be affected by factors such as weather conditions or carrier schedules.

We understand that shipping fees can sometimes be higher than expected. As a small business, we strive to provide the best experience to our customers. However, due to our size and resources, we are unable to absorb the entire shipping cost. We work diligently to negotiate the best shipping rates possible to ensure your order arrives safely and promptly. Rest assured, we are continuously exploring options to optimize our shipping processes and provide the most competitive rates we can. Thank you for your understanding and support as we grow and improve our services.

At the moment, we're only delivering our goodies within the US, but we're always looking for new opportunities to spread the love. If you're dying to try our crispy shallots and live outside the US, we'd love to hear from you! Shoot us a message and let us know where you are, and we'll see what we can do.

Unfortunately, at this time, we are unable to accept returns on our products. We understand that sometimes things don't go as planned, but we're confident that you'll love the taste and quality of our delicious crispy shallots. If you have any concerns or issues with your order, please don't hesitate to reach out to us and we'll do our best to help.

While we do our best to keep our inventory stocked, sometimes temporary shortages can occur due to the small-batch nature of our production. If a product is sold out, we're working hard to get it back in stock as soon as possible. Stay tuned and sign up for our waitlist (on the product page) to be the first to know when the product is back in stock!

We're always looking for people who share our passion for delivering delicious, high-quality products to our customers. If you're interested in joining the onionkid team, send us an email telling us a bit about yourself and what you'd like to contribute. We'll keep your information on file and get in touch if there's a role that aligns with your skills and experience!